"Personal Information" includes any information which can identify an individual, presented in any form, such as: age, name, address (incl. email address), ID numbers, income, credit references and records, ethnic origin, and evaluations.
2. Your Personal Information and the purposes for which information is used
As a general principle, Vyspa will identify the purposes for which personal information is collected at or before the time the information is collected.
What information will Vyspa collect? When registering with Vyspa you must provide Vyspa with the following personal information:
Vyspa may also collect Personal Information from such third parties as credit bureaus, employers or personal references or other third parties that represent that they have the right to disclose the information.
Purposes: This information and any other information you provide to Vyspa via the Site, email or telephone is required in order to provide you with Vyspa’s services and the relevant equipment required to use Vyspa’s services. Also to verify your credit status with third party credit agencies and to inform you of any new offers and services which may be of interest to you.
3. Limiting use, disclosure and retention
Sharing and use of Personal Information: The over-riding principles Vyspa apply are these:
a)Vyspa, and (where relevant) our credit card processing agents or other third parties we share your information with, will not supply your personal data to a third party for commercial exploitation - thus, you can rest assured that we will not sell the lists of our Customers' email addresses to a third party; and
Credit card information: There has been a lot of publicity about credit card security on the internet so Vyspa has decided to operate a secure server, to process credit card payments. Vyspa encrypts Customers' credit or debit card information and authorise payment directly. Vyspa may transfer to, process and hold your credit card information in countries either within or outside the European Economic Area in connection with performing Vyspa's duties.
Personal Information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of you, the individual or as otherwise required or permitted by law. Personal Information will be retained only as long as necessary for the fulfilment of those identified purposes or as otherwise required or permitted by law.
Vyspa may disclose a Customer's Personal Information to:
Such disclosures may in some cases be to recipients outside of UK and European Economic Area.
Vyspa will retain Personal Information that has been used to make a decision about an individual long enough to allow the individual access to the information after the decision has been made, and, in the event of an access request or a challenge, long enough to exhaust any recourse an individual may have under the law.
When Personal Information that previously has been collected is to be used for a purpose not previously identified, the new purpose will be identified prior to use. Unless otherwise permitted by applicable law, Vyspa will obtain the consent of the individual before information is used for that new purpose.
Occasionally, Vyspa will communicate to you special bonus and new product offers that we think may be of value to you. Vyspa may retain third parties to assist it in marketing such new or additional Vyspa products and services to our Customers (and for such purpose may share Personal Information with such third parties) but will not otherwise disclose or make available any Personal Information to any third parties seeking to market their products to Vyspa's Customers.
All Vyspa Customers have the right to choose not to participate in direct marketing of new products and services from Vyspa. If you wish to opt-out of receiving targeted communications from Vyspa in electronic, printed or verbal format (other than information included with your monthly bills), simply inform us in writing at Vyspa: c/o Privacy Officer, email@example.com
The Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that may, when clicked, take you to a third party website not controlled by Vyspa. Such hyperlinked third party websites may collect and disclose information in a different way to this Site. Vyspa is not responsible for the collection, use, or disclosure of information collected through these third party web sites, and Vyspa expressly disclaims any and all liability related to such collection, use, or disclosure.
4. Consent to transfer of Personal Information Overseas
Place of processing: The Personal Information held by Vyspa is stored on and processed on computers situated in the United Kingdom.
The knowledge and consent of you, the individual is normally required for the transfer of Personal Information to a destination outside the EEA, subject to certain exceptions. In certain circumstances, Personal Information can be transferred to a destination outside the EEA without the knowledge and consent of the individual.
Personal Information is transferred abroad for the purpose of performing contractual obligations owed by Vyspa to you.
Consent: Where required, Vyspa will generally seek consent for the use or transfer the information overseas at the time of collection. In certain circumstances, consent with respect to use or disclosure may be sought after the information has been collected but before use (for example, when Vyspa wants to use information for a purpose not previously identified).
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Vyspa will inform you of the implications of such withdrawal. In order to withdraw consent, you must provide notice to Vyspa in writing.
5. Cookies Policy
The Site uses a feature of Internet web browsers called a cookie, which is a file that is sent to your browser from the Site's computers and stored on your computer's hard drive. A cookie assigns a unique identification code to your computer.
Cookies are used to track and maintain continuity of web sessions such as the subscription process or your viewing of your call details. They also help us track visitors, conduct research, allow you to back click to earlier registration pages viewed by you and improve our content and services.
Vyspa’s cookies do not collect Personal Information other than the IP address from which you are accessing the Site which may be considered Personal Information. Vyspa only collects Personal Information if you knowingly and willingly provide such information.
On this Site, the following types of cookie are used:
When you visit third party websites, we strongly recommend that you read their applicable terms and cookie policies before using any third party website.
You may set your Internet web browser to notify you when you receive a cookie or to prevent cookies from being sent or to search for and delete cookies stored on your hard drive. If you prevent a cookie from being sent or if you delete a cookie from your hard drive, you may limit the functionality of the Site. For more information on disabling cookies please visit www.allaboutcookies.org/manage-cookies or visit your Internet web browser's help menus.
6. Accuracy and removing your details
Personal Information will be updated as necessary for the purposes for which it is to be collected and used.
Vyspa will not routinely update Personal Information unless such a process is necessary to fulfil the purposes for which the information was collected. Personal Information that is used on an on-going basis, including information that is disclosed to third parties, will generally be accurate and up-to-date to the best of Vyspa’s knowledge.
7. Safeguards and security
Vyspa has invested and deployed a wide variety of technology and security features to ensure the privacy of personal and anonymous information collected by it. In addition, Vyspa has implemented strict operations guidelines to safeguard Customer privacy at every level of its organisation. Unfortunately, no system is perfect; therefore, Vyspa makes no representations or warranties with regard to the sufficiency of these security measures.
Vyspa protects all Personal Information regardless of the format in which it is held. The methods of protection include:
9. Individual access